Hello everyone,
Like the title says, I haven't worn my watch for a couple of month now but now that i set the date, there is a 2 day gap between the day of the week and the date i.e instead of it marking tuesday april the 30 it gives tuesday april the 28th...
I don't now what to do. Otherwise the watch is fine and has always been babied and i have barely worn it even though ive had it a little over a year.
Any suggestions would be greatly appreciated.
Unless it corrects itself, which is seems not to have done, the cure is a trip to the doctors. Send it via your AD or Boutique to IWC Repair. I would not use a local watchmaker on such a complicated watch.
Thank you for the quick reply. Have you heard of something similar happening before? Any ideas on the reason it is acting out like this? I am really curious as to the reason.
This is very frustrating as I absolutely love this watch... It schouldnt be a problem getting it to IWC as I live in Switzerland 30 minutes away from Geneva...as long as they don't charge me a million dollars...
Thank you again
Yes, I have heard of this happening previously. Mechanical parts for any number of reasons can get out of sync. It's not a serious issue, but with some 500 parts an expert experienced in working with the perpetual calendar movements should work on it.
I own a Portuguese Perpetual Calendar. I understand your love affair and frustration. But after it's repaired, it will be as good as new.
Alfred - Yes, the same thing happened to me last year. It was an issue of impatience for me. Just like you, I had not worn one of my Perpetual Calendars for several months - so I had to advance the date forward more than 70 days and did so too quickly. My result was a 1-day out of synch.
You need to slowly advance the date, with gentle turns.
I sent it in to service through a boutique in North America and had the watch back in 4 weeks, as good as new.
As a result, I bought some winders to keep my perpetual calendars running when I'm not wearing them. This keeps them current - additionally, a couple of then have "screw-down" crowns like your Big Pilot - and keeping them on the current date will reduce the chance of STRIPPing the crown - which is another danger with setting....
Hi Ardoise,
I went to the IWC boutique in Geneva today. I have to say the welcome was not what I expected. It went along those lines: "Yes you can leave it it will take a long time and we will send you an estimate"... She didn't even bother asking me if it was still under warranty (which it still is) or for any details really.
Was your watch still under warranty? Did they charge you or was it covered? I am really sorry to ask also but if they charged you can you give me a ball park figure so that I can prepare for the hit. I have had some bad luck with my IWC watches. Last year my Top Gun double chronograph sliped from my wrist on the hard floor while wearing it and I cracked the case. I had to wait forever for them to fix it and it was expensive to say the least. My perpetual is the gold Middle East edition (1 of 70). I thought a watch like that would gain me a little more care and better service. Obviously I was wrong...As for the winder, I have a Buben Zorweg carbon 8 winder but it does not fit in my safe so it is filled with other watches that are not as valuable... Lesson learned I guess. But I also hear conflicting opinions on keeping the watches on winders...
Anyways sorry for the rant... Thank you for your advice and answer. I will learn to be more careful with such a time piece...
That is the process. You submit the watch, a service incident/order is issued and the watch will be diagnosed within a couple weeks. An estimate of costs and recommended services will be communicated to you. If the watch is under warranty - they may find and repair other issues not apparent to you.
In my case, I am in North America - so my watch went to the IWC Service Center in Dallas. My watch is also several years past warranty expire - I think it was about $400 to correct the issue. The speed of service (turnaround) is not likely different for warranty/off warranty. I could be wrong.
The USA service is faster in my opinion - because they don't have the volume of business as Europe/Schaffhausen - and some people in the USA I know, prefer (for reasons I am not sure of) to insist their watch goes to Schaffhausen for service instead of Dallas - and they wait for several months versus the same service in 1/5 the time out of Dallas.
Thank you all for your replies. I really appreciate it.
I will report back when the ordeal is done.
Thanks again!