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  • I ordered the IWC book from Ebner-Verlag SHOP and never received it
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I ordered the IWC book from Ebner-Verlag SHOP and never received it

  • forum 7 replies
  • last reply by QBranch 2 May 2013
  • Last
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    Larry Seiden
    Master 1243 posts
    23 Apr 2013, 9:59 p.m. 23 Apr 2013, 9:59 p.m.
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    This was the book we discussed here:

    IWC Schaffhausen Engeneering time since 1868 - Historical selection

    It was ordered back in December and I've written Ebner-Verlag three times and have not heard from them. Does anyone know them. They are in Lindau, Germany

    Perhaps someone on the Forum who speaks German and is in Germany will contact me and I can show them the correspondence and maybe you can help me either to get a refund.

    Thank you,
    Larry

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    Bill B.
    Master 6725 posts
    23 Apr 2013, 10:14 p.m. 23 Apr 2013, 10:14 p.m.
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    Larry Seiden has written:

    This was the book we discussed here:

    IWC Schaffhausen Engeneering time since 1868 - Historical selection

    It was ordered back in December and I've written Ebner-Verlag three times and have not heard from them. Does anyone know them. They are in Lindau, Germany

    Perhaps someone on the Forum who speaks German and is in Germany will contact me and I can show them the correspondence and maybe you can help me either to get a refund.

    Thank you,
    Larry

    I ordered mine through Amazon. It was cheaper too. I can't answer you questions, unfortunately.

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    Tango Victor
    Master 1942 posts
    24 Apr 2013, 12:41 a.m. 24 Apr 2013, 12:41 a.m.
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    Hi Larry, if you've already written three times and this much time has passed -- sounds like you shouldn't waste your time any longer save for simply ringing your credit card company (assuming you used one) and have them issue a chargeback (thereby refunding you) and let them deal with the rest.

    Regards,
    Thang

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    Greg Chalk
    Master 2077 posts
    24 Apr 2013, 12:45 a.m. 24 Apr 2013, 12:45 a.m.
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    Hope your cc has not been abused. Bit naughty taking the money months before any shipment.

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    Giovanni Ambrogio
    Master 963 posts
    24 Apr 2013, 6:30 a.m. 24 Apr 2013, 6:30 a.m.
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    Hi LArry,

    send me an email and and let's see what we can do.

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    Kokoro
    Master 1153 posts
    24 Apr 2013, 6:32 a.m. 24 Apr 2013, 6:32 a.m.
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    Hi Larry - I was promised a book - perhaps the same book - I don't remember - as a prize in the Forum Christmas Drawing. It hasn't arrived yet but I just assumed it was in the mail... - Tracy

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    Larry Seiden
    Master 1243 posts
    2 May 2013, 2:39 a.m. 2 May 2013, 2:39 a.m.
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    Giovanni Ambrogio has written:

    Hi LArry,

    send me an email and and let's see what we can do.

    Thank you Giovanni. I've already alerted My credit card company and I think I'm good.

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    Sinclair
    Master 580 posts
    2 May 2013, 8:55 a.m. 2 May 2013, 8:55 a.m.
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    Hi,
    when I got my copy here in Schaffhausen in January I told them about the known problems and they were astonished to hear. They took a note and promised to check into the matter. Lindau ist not far from Schaffhausen, if you need further help referring the payment let me know. Also, if you want I can send the book from here via regular mail.

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