IWC PILOT CHRONOGRAPH

Hi All - I am a proud owner of a IWC Pilot Chrono, it is a beautiful timepiece
for which I have gotten many compliments. I have to say though, I've been
disappointed with the durability of the piece. Since owning the watch, the
flyback function has malfunctioned and no longer works, and both loops of on
the strp have broken off with the rest of the strap hanging on for dear life!
Has anyone else had difficulty with the watch functionality and durability?
What did you do? I'm worried it is going to cost me 1/3 or the cost of the
watch to fix the flyback, get a new strap and have the watch serviced.

Sorry to hear about your issues.

How old is your watch? Has it ever been serviced? Is it still under warranty?

Straps don't last forever and also wear out over time. Degradation is
dependant or numerous evironmental factors. Do you sweat a lot? Have you
gotten it wet? Do you swim or bathe with it? Do you live in an extemely dry
climate?

Replacing the stap is a relatively cheap fix. Servicing the watch in an
entirely different matter all together. You won't know the cost until you send
it in.

Please pardon either my misunderstanding or my ignorance!

When you say the flyback function is not working, do you mean the reset pusher
for the chronograph? I am not aware of an IWC chronograph that has a flyback
function, whereby the chronograph can be reset while running and immediately
begins to measure elapsed time again.

Would you kindly either 1) clarify your meaning of flyback function, or 2)
provide the reference number of the chronograph that has a true flyback
function?

Thanks in advance.

In the current Pilot's Watch collection both the Timezoner Chronograph and the
Perpetual Calendar Editon "Le Petit Prince" use the in-house chronograph
caliber with the flyback complication.

The previous generation of the Spitfire chronograph (ref. 3878) also ultilized
this IWC flyback chronograph that has been in production for over 10 years
now. I am
guessing that this is the watch in question.

Ben, thank you for the clarification. Apologies for the momentary thread
"hijack." Now back to the original topic!

I am curious myself about user's experience with Flyback models. Of the few I
have seen online, it appears none have a constant running seconds. This
reminds me of the Flyback models I have seen with a 7750-base movement. IWC
calls theirs an "in-house" movement, but is it based on a 7750 and modified
with Pellaton winding?

Nothing wrong with a 7750 movement. I'm actually a big fan, as every example I
have owned has proven reliable and accurate, and easy for my watchmaker to
service. No complaints, only praise! But I've never owned a Flyback...

Here you go, introduced in 2007 with the Da Vinci (and no, not a 7750):

I own several IWC in house chronographs with flyback function. After the
introduction of the new caliber quite a lot of owners reported issues with the
proper functioning of the chronograph. The learning was - and this behaviour
is specific for the inhouse chronograph - that the pushers have to be pressed
hard and quick to ensure proper functioning. If you go slowly or you don't
dare to apply a sufficient force to the pushers, then e.g. the flyback might
fail.

I have had now three fly back functions on my chrono's with the latest on my
aqua timer and have had no issues. In regard to the other issues you have
had, I have had zero issues on my 8 IWC watches. Hope this give you some
confidence in the product.