Checking to see if anyone has experienced the problem of an IWC serial number not appearing in the IWC database when checking here:
I visted an IWC boutique to have the watch serviced which is how I found out about this problem. The IWC sales staff at the boutique also weren't able to bring up the serial number when they checked their database. I suspect they use the same database that feeds the above link.
FYI, I bought this watch, a Portuguese auto, about 10 years ago pre-owned. I did my due diligence on the seller and the person I purchased the watch from checked out as legitimate. He had been actively buying and selling high end watches on various forums (WUS, rolex forum etc), all with postive reviews. I also just re-checked his trading activity and he continued to trade high end watches long after I purchased from him, again with the postive reviews.
The seller purchased the watch from an AD. The included warranty card has the AD's stamp and a stamp of the serial number (same number as is on the caseback) and hand written purchase date.
While I understand it's difficult to judge watches from only an external visual inspection, I really don't feel there is anything illegitmate about the watch. I have had a number of IWC boutiqe staff handle the watch during my various boutique visits with none noticing anything off. One intersting piece of evidence about this watch is the box - it's one of those early 2010s rubberized boxes, which at the time IWC may have though looked good but over the years has developed a stickiness and delamination. The box for this watch seems consistent with genuine IWC's boxes delivered in that era. I may be wrong in my interpretation of this but it's things like this that makes me feel the watch is genuine!?
So what could possibly be happening here? Could it be possible that IWC has made a mistake not including this watch in their databse? Or could be an example of grey market watch that made a back door exit from IWC? Or could it be something else?
Thanks for reading. I am liasing with IWC on this matter but am hoping to hear some forum insights into this also.