My New IWC Pilot's watch Double Chronograph Edition Top Gun

Hi i am new in this forum. I've just got my IWC Top Gun Double Chronograph model #iw379901 with all the boxes, warranty and papers. However the watch does not change the date (numbers) it only changes the days of the week. It was not bought from an authorized dealer. I've called the dealer and they sent me back the warranty card stamped with the model #,purchase date and the stamp of an authorized dealer. My question is: Will I have any problems to exercise the repair under the warranty?
Please advice.
thank you,

DA

Hi DA, sorry to hear about your ref 3799 problems.

IWC will honour an original and geniune warranty card that reflects the corresponding details of the timepiece you are presenting it with.

The newer warranty cards (especially those from the boutiques) have a barcode that has the timepiece identification information encoded inside already, beyond the printed (sometimes written) serial and casing numbers on the card.

Also, DA, you will need to have an authorized dealer send it to IWC for repair. IWC no longer accepts direct consumer deliveries.

Good luck.

It seems like if it came that way from the dealer (even if not an AD) they should take it back and provide a new one.

Thank you everybody for your prompt responses. I will be heading tomorrow to the IWC boutique located in Bal Harbour, Florida and drop the watch for the repairs along with the warranty card. I will post a new comment after my return from the boutique.

DA

As I've mentioned on my previous comment, this morning I went to the IWC Boutique in Bal Harbour, Fl and they honored the warranty card. Therefore I need to wait between 6 and 8 weeks to get my watch back.
Kudos to Mike, Mark and Shing in these forum who kindly responded me about my problem.

DA

congrats on your purchase!

i'm hoping to score something similar soon.

Hi DA, welcome and congrats on the Doppel!

I am happy to hear that you resolved your issue without much pain!

Please post photos when you get it back!

Finally my watch is back and the service was outstanding. The waiting time was less than 5 weeks. I am so happy to have my watch back and enjoy this unique piece.

Glad to hear you got it back and are enjoying it.

The customary wrist shots?

Todd