New portofino automatic date sticking

I seem to be having a problem with the date display on my portofino automatic. It will not click over to the next number and sits between the 2 numbers. I rotated the date setting through the next 31 days and it was ok for a few days maybe a week then sticking again sitting between two dates am I setting my watch up incorrectly. Any suggestions please.

did you play around with the date setting at any point between 10PM and 2AM?

Sorry to say but it needs to go back for a service.

did you play around with the date setting at any point between 10PM and 2pm

Probably,
as i think the watch had stopped and may have adjusted it thinking it was the noon phase. I am aware of leaving the watch alone during this period but difficult to tell after it has stopped whether it is say 11am or 11 pm. should have waited till maybe 6 o clock. Surely by adjusting the watch during this period does not mess it up like this! The watch is only 6 months old and only worn as a dress watch then back in its winder.

I think you maybe right, regardless of how it happened, it's not right and does not seem to have righted itself!
The thing is, it is barely 6 months old only worn as a dress watch then lives in its winder!
Thanks

Hi Billiam - it doesn't matter how old the watch is the movement is the same. There is a good reason why not to change the date - search the forum for the reasons - at prohibited times. It is easy to fix but needs a watchmaker to do it - typically best to send to IWC to get repaired under the warranty.

Good luck.

Many thanks,
I will get in touch with IWC in the new year and send it in.
I still think though, that a watch of this quality should not have this kind of problem. Is it common?
Bill

Yes - it is common for those who dont read the instructios and change the date in the prohibited times. For those who read the "rules" it never happens ;-)