Suggestion for the IWC website

list lug widths for each watch, also would be handy to list strap model numbers too.

have been trying to get a strap for a year and the IWC boutique in London don't make it easy and are quite poor

I quite agree, both the width at the lugs and at the pin buckle or deployant clasp would be handy to know. I'm sure it has been proposed before, I think it to be a good idea to list the available straps too, it may stimulate the visitors of the site to buy a strap or two, just for the fun of it. Maybe this idea is part of the new website and forum site that was announced quite a few months ago: these things take their time, apparently. While mentioning this, is there any news on the new website and forum site?

Kind regards,
Paul

I got a strap from the London boutique with zero issue. My old dealer got a strap for an old watch again without any issue. There is a list on the web of straps and options re colour and buckle types. Here it is but a new list shouldn't be on the web and it doesn't give what watches belong with which straps.
lbw.at/al/IWC_straps_2009.pdf

Hi Alex,
If you still need the short black calf strap for your 5020, these are the correct references, the London boutique should be able to order them quickly for you:
IWA51387, Black stitching
IWE02124, Grey stitching
If you need any other strap references, post a reply and I will get them for you.
Leo