Thank you IWC London Boutique :)

I would just like to thank the wonderful staff at IWC London Bond Street for their very courteous and professional manner in which they promptly corrected by mark XII within 4 weeks :)

great to hear steve that you had a positive experience. always good to keep things in balance and get all views, as more often than not the views shared are from negative experiences.

and what a great MarkXII!

regards,
thang

+1

Nice Mark XII. Thanks for the positive Feedback.

Cheers Chris

Steve

Great news regarding the quality service you received from the 138 team and their London Service Centre.

I am sure, the relatively new Boutique Manager, Ghufran will be delighted with your feedback and Leo the London Service Centre Manager is a regular and valued contributor to this forum as well will be pleased.

Wear it in good health and a prosperous 2017.

Very nice Mark XII. Good job London Boutique as well.

I would second the service provided at the Boutique.

I purchased a new strap for my Portofino last time I was down, very attentive in showing different colour options and making the purchase a joy.

Would highly recommend a visit.

J

Steve & J,
Thank you for your kind comments on the service you received through our Bond Street Boutique.
I have passed your feedback on to Rob, our Boutique watchmaker.
Leo

We too had a most rewarding afternoon at the London IWC, Marion had recently bought a ladies small manual wind and was keen to find the age. We were warmly welcomed and after a little time was told that it was from 1972. At the same time we were shown the Pilot 36, our next perhaps to add to the 'undirty dozen' that we have between us ...making it our lucky/unlucky thirteen.
All good wishes to IWC
Barrie and Marion Cook

I just serviced my IW500107 at London IWC as well. Customer care at 138 was excellent!

Thank you!

JK

Very nice timepiece- I'm sure your pleased to have it back so quick. Good service provided by the U.K. Teams make it all the more appreciated.

Wear in good health.