Hi all.
I've just realized that when I got my 3536 serviced last year they didn't swap the fish crown for a Probus one. Does this mean that IWC have stopped the policy of replacing fish crowns with Probus ones or is it because the Aquatimer is a dive watch?
Thanks in advance for any help.
HG.
Yes, this has been a great concern and it has prevented me from sending in my 3536 for service.
BP watches now have fish crowns available as replacement parts and I was assured by IWC Boutique that my 3536 will be returned with a fish crown.
Yes, they did change the service policy. If you drop in for service with a fish crown it should be replaced with a fish crown at least if the watch was originially delivered with a fish crown. You can also request to replace a Probus crown with a fish crown, if the watch was originially delivered with a fish crown.
I just had a full service for my 3706 and 3536 Titanium and similarly to my surprise they put on a new fish crowns. I was very pleased.