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  • My watch isn't in the iwc iOS App
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My watch isn't in the iwc iOS App

  • forum 6 replies
  • last reply by joshuaaustin8 27 Oct 2026
  • Last
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    Ronyza
    Apprentice 21 posts
    14 Jun 2026, 10:40 a.m. 14 Jun 2026, 10:40 a.m.
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    I registered my new watch. 

    I don't see any option to add it to the IWC iOS App 

    Any advice will be appreciated.  

    Thanks 

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    Mr. Tonny Berteloot
    Moderator 3682 posts
    14 Jun 2026, 11:17 a.m. 14 Jun 2026, 11:17 a.m.
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    here is the place to register your watch : My IWC

    Ronyza likes this.

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    Ronyza
    Apprentice 21 posts
    17 Jun 2026, 7:49 a.m. 17 Jun 2026, 7:49 a.m.
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    Thank you. 

    Iv'e registered the watch but in the IWC App I dont see any option to view any "MyIWC" watch. 

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    Mr. Andreas
    Insider 110 posts
    17 Jun 2026, 7:58 a.m. 17 Jun 2026, 7:58 a.m.
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    What is the reference number of the watch?

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    Ronyza
    Apprentice 21 posts
    17 Jun 2026, 9:06 a.m. 17 Jun 2026, 9:06 a.m.
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    iw503702

    Andreas IWC likes this.

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    michelhill
    Apprentice 3 posts
    23 Oct 2026, 6:23 p.m. 23 Oct 2026, 6:23 p.m.
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    I’d first check whether the IWC app supports viewing registered watches or whether registration is handled separately through My IWC. Since your reference is IW503702, contacting IWC support with your watch details would be the best next step.

    For anyone troubleshooting app-related issues, checking app updates and compatibility can also help.

    Hope you get it sorted!

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    joshuaaustin8
    Apprentice 1 post
    27 Oct 2026, 3:10 p.m. 27 Oct 2026, 3:10 p.m.
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    A few things worth checking if you haven’t already:

    1. Make sure you’re signed in to the app with the same account (email) you used to register the watch on My IWC. A different login would show no watches.
    2. Check that your app and iOS are on the latest versions, and try signing out and back in, or reinstalling the app, so the account data refreshes.
    3. Look in the app’s account or profile section, since registered watches may be listed there and not on the main screen.
    4. If the watch still doesn’t appear, contact IWC customer service through their official website with the reference number and serial number. They can tell you whether the app supports your model.

    If you find a fix, it would be good to post it here for others with the same problem.

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